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Your item will be delivered within 3-5 working days. Although we always strive to deliver before this.
Our standard deliveries are made between the hours of 9am and 5pm, from Monday to Saturday. A signature will be required upon delivery.
For large appliances our courier will send you a text message prior to delivery providing you will your allocated delivery time slot.
Items which we have to special order from the manufacturer may take longer to deliver. You will be notified if there is an extended delivery on any item you purchase
Yes, On delivery of a large appliance we’ll collect your old appliance for free on a like for like basis. ie if you order a washing machine, we’ll take away your old one for free. Please ensure your old appliance is disconnected and ready for removal.
If you would like to collect your order from our Forge Hill store,Click ‘Collect in Store’ on Checkout. You will receive a phone call from our sales assistant to confirm your order is ready for collection.
Once you have placed your order for collection
You must provide the following documents when collecting in-store. Items will only be released to the card holder.
For large items, if nobody is home to accept the delivery, it will be returned to our store and a re-delivery will be scheduled.